Herba Chemosan relies on e-learning platform

Shaping knowledge digitally. Increasing efficiency.

Company profile:

Herba Chemosan is one of Austria’s leading pharmaceutical wholesalers and one of the most important partners for pharmacies in Austria. With a dense distribution network, a strong focus on service and a broad product portfolio, the company supplies pharmacies with medicines and healthcare products from numerous manufacturers.

Inital situation

Herba Chemosan faced the challenge of making existing training processes more efficient, flexible and future-proof. Face-to-face training courses were time-consuming and resource-intensive and offered little scope for short-term learning needs that may arise, for example, as a result of new legal requirements or product innovations. The aim was to create a digital platform that provides knowledge quickly, promotes continuous learning and remains easy to administer.

Lösung

Together with clickandlearn, eFront premium was introduced as the central e-learning platform. It combines modern user-friendliness with extensive functions for effective learning management:

• centralised management of all learning content and target groups
• Learning paths and certifications
• Integration of existing content (SCORM, video, documents)
• Reporting and analysis functions for monitoring learning progress
• Single Sign-On und Anbindung an andere/interne Systeme
• Revision of content
• User management and automatic user updates
• Role diversity in the system with administrators/managers/trainers, etc.

Thanks to the intuitive interface, learners were able to get started quickly. Administrators also benefit from clear structures, automated processes and reduced complexity in training management.

Initial successes

Significant improvements were evident shortly after the go-live:

• Save time organising and tracking training courses
• Higher participation rate through location- and time-independent learning
• Greater transparency regarding learning progress and qualifications
• Positive feedback from employees on relevance and user-friendliness

customer statement

“Since we started using clickandlearn’s LMS, I have been very satisfied: the platform is intuitively designed, allowing our users to find the relevant content quickly and independently. At the same time, I appreciate the excellent customer support, which responds to our questions competently and reliably at all times.

One major advantage of the system is its flexibility: we can organise learning content and processes efficiently, and it offers enormous potential for further expanding our learning paths and training opportunities in the future. Clickandlearn therefore supports us not only in our daily training activities, but also in the long-term development of our employees.

Meltem Koc, HR Generalist, Herba Chemosan Apotheker AG

What was the highlight of our project with Herba Chemosan?

“The close exchange during the project was particularly influential – from the initial coaching sessions to the go-live in April 2023 and successful use. The development of the publicly accessible ’ÖKOPHARM Expert Academy‘ as an independent client in the same system was particularly exciting. The platform now combines two clients within a common system structure.”